HELLO MOLLY

Fashionable clothes for trendsetters

FOUNDING MEMBERS

It was founded by Echo Liu.

OFFICE LOCATION

It is headquartered in Sydney, Australia.

ABOUT US

Hello molly was born out of the belief that every girl should have access to on trend wardrobe essentials that don’t break the bank, and hence provide all types of cloth wear in a reasonable price.

WHAT SETS US APART?

The company is a formidable fashion brand offering something that will complement any girl’s identity and unique style. It is a brand that is embraced by the trend lovers, the dream-chasers, and the free spirits.

FAQ’S

🔎WHAT’S NEW?

AS A NEW COUPONER WHERE SHOULD I BEGIN?

To begin with, you may first go through the coupon website, coupongini.com, search your store/brand in the search bar at the top, as a result, you can find the best offers and deals on your brand while shopping online. Explore the top deals of the day, compare the best offers, get your coupon code and paste the code in the coupon box. Click to apply the code. Complete your check out, there you go. Save while you shop.

HOW FREQUENTLY ARE THE DEALS UPDATED?

You may easily find our active deals and hot deals of the day on our website itself; they are updated on a daily basis.

WHEN ARE THE BEST DEALS AVAILABLE?

Hello Molly provides free shipping on all orders above $100, an additional 10% off to all students with UNIdays and free express shipping on $100 and US orders.

💲PAYMENTS

WHAT ARE THE PAYMENT METHODS ACCEPTED?

We accept various payment methods including Visa, MasterCard, American Express, PayPal, AfterPay and Hello Molly store credit.

DOES HELLO MOLLY SHIP INTERNATIONALLY?

We aim to ship all orders received before 2pm local Sydney time on a business day that same day. Otherwise they’re sent out the next business day. Express delivery to the USA typically takes 2-4 business days from the dispatch date and standard delivery takes about 5-9 business days. For all other countries, the average delivery time frame is 7-9 business days.

🛒TRACKING

HOW DO I TRACK MY ORDER?

Once your order is dispatched from our warehouse, you’ll receive a tracking email from the courier. Please follow their instructions to track your parcel. In most cases, it may take up to 24 hours for tracking information to become available. If you still don’t see any tracking details after 48 hours, please contact us at [email protected] for assistance.

WHAT TO DO IF I HAVE A MISSING ORDER?

If it’s been a week since you place your order and you still haven’t received it, please contact the courier company (details will be available in your tracking email). If they’re unhelpful, contact us through [email protected] and we’ll start investigating straight away.

🏷RETURNS

WHAT ARE THE RETURN REQUIREMENTS?

• Merchandise must be returned within 30 daysof the order delivery date.
• Merchandise must be unworn, unwashed, and unstained.
• Merchandise must have all tags, including any Hello Molly hangtags, attached.
• Any products marked ‘FINAL SALE' cannot be returned.

HOW LONG DO RETURNS TAKE?

Our Returns Department tries to process all returns in a timely manner but please allow up to 10 business days for your return to be processed once delivered to our warehouse, particularly during busy periods such as the holidays.

HOW LONG DOES IT TAKE FOR REFUNDS TO POST TO MY ACCOUNT?

Refunds back to credit/debit cards can take 5-7 business days to process and appear in your account again depending on your financial institution.

📩GENERAL QUESTIONS

HOW WILL I BE NOTIFIED WHEN A NEW DEAL IS ADDED?

You can visit the homepage of CouponGini and enter your email address in the bar option and click Subscribe to receive updates for newly added coupons and deals every day right in your mailbox.

WHAT IS THE DIFFERENCE BETWEEN COUPONS AND DEALS?

A deal is a discounted price on a product which will redirect you to the official website where you can make a purchase, while a coupon is either a code or a printable voucher, which is required to be copied and pasted at the time of purchase.

HOW CAN I GET IN TOUCH WITH CUSTOMER SERVICE?

You can reach Hello Molly customer service by phone at +61 29017 0300, Sunday to Thursday, 2:30 pm-10pm, PST. You can also reach Hello Molly by email at [email protected].