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UrbanStems Coupons & Deals

All UrbanStems Codes, Discounts & Deals - October 2021

5 (3957 reviews)

URBANSTEMS 

GIFTS FOR OCCASIONS, SAVINGS FOR YOUR FUTURE!

CEO/FOUNDERS

Ajay Kori, Jeff Sheely, Jereme Holiman, Chetan Shenoy, Scott Simpson. 


HEADQUARTERS

Washington is still UrbanStems headquarters, but it has also expanded to New York City, Philadelphia, Austin and Baltimore. 


ABOUT US

UrbanStems is an online gifting company that makes sending as enjoyable as receiving.  


WHAT SETS US APART

UrbanStems have created a seamless, one-of-a kind experience to help make anyone's day from coast to coast. 

 
FAQ’S


🔎 WHAT’S NEW?


AS A NEW COUPONER WHERE SHOULD I BEGIN?


To begin with, you may first go through the coupon website,
coupongini.com , search  your store/brand in the search bar at the top, as a result, you can find the best offers and deals on your brand while shopping online. Explore the top deals of the day, compare the best offers, get your coupon code and paste the code in the coupon box. Click to apply the code. Complete your check out, there you go. Save while you shop! 


HOW FREQUENTLY ARE THE DEALS UPDATED? 


You may easily find our active deals and hot deals of the day on our website itself; they are updated on a daily basis. 


WHEN ARE THE BEST DEALS AVAILABLE?


The best deals are available on
occasional celebrations for UrbanStems on CouponGini. 


📧 SUBSCRIPTIONS 


HOW DO SUBSCRIPTIONS WORK?


They currently offer three subscription tiers: Classic, Seasonal, and Luxe.

Subscriptions can be set to the frequency (weekly, biweekly, or monthly) and  duration (3, 6, 9, or 12 deliveries) of your choosing. 


🛒 ORDER


HOW DO I PLACE AN ORDER? 


After logging in to your account, click "Shop All" On the upper left of the screen,  enter your delivery location and select a delivery date. Choose the item/s you would like to purchase and add them to your cart and then click “Checkout”. 

Proceed through the checkout steps: Recipient details, Delivery details, check  out extra Goodies, and add a Message. When you are finished with that, you can  enter your payment and review your order!  


🚗 DELIVERY


CAN I CHANGE THE DELIVERY DATE? 


Once an order has entered the prep process, the order is final and no further changes can be made. 

If the status says Order Received, then they should be able to help. 

If the status is Being Prepped, Picked Up by Carrier, or Delivered, UrbanStems cannot  modify or cancel your order. 


CAN I CHANGE THE DELIVERY ADDRESS? 


Once an order has entered the prep process, the order is final and no further  changes can be made. 

If the status says Order Received, then they should be able to help. 

If the status is Being Prepped, Picked Up by Carrier, or Delivered, UrbanStems  cannot modify or cancel your order.  

NOTE: Changing the delivery address may change the delivery method and the delivery date. Changing the delivery address may mean the product you selected  is not available in the new delivery area, and substitutions may need to be made.  

📌 TRACKING 


HOW CAN I TRACK MY SHIPPED ORDER? 


For orders shipped via FedEx, you will be able to track your package using the tracking  number and the link emailed to you in the Shipping Confirmation email. 

To gain additional insights, receive delivery alerts via text or email, and provide specific  delivery instructions for the driver, Urbanstems encourage all customers to sign up for  FedEx Delivery Manager. 

💲PAYMENTS

WHAT PAYMENT METHODS DOES URBANSTEMS ACCEPT? 

Urbanstems accepts most major credit cards (Visa, AMEX, MasterCard, Discover), as well as PayPal, Apple Pay, and Venmo. 

HOW CAN I CHANGE MY CREDIT CARD?


To view, change or remove any saved payment methods, sign in to your UrbanStems  account and go to your account to view your dashboard. There, you will see your 

profile information; on the right side, there will be a "Payment" section below "Order  History" and "Account Credits". This is where you can alter your saved payment  methods! 


🏷️ REFUNDS/CANCELLATIONS

WHERE IS MY REFUND?


When Urbanstems customer happiness team initiates a refund, our payment  processor submits the refund to your bank immediately for processing. Due to the  processing time, which is different for each bank, you will then receive the funds from  a refund in your account approximately 5–10 business days after the date on which  the refund was initiated 


WHAT IS URBANSTEMS CANCELLATION POLICY?


They are happy to process a cancellation and refund as long as your order has not  entered the preparation processes. You can verify whether your order has been  prepped by checking your order prior to contacting our Customer Happiness Team. Once an order has entered the prep process, the order is final and cannot be  cancelled. Thank you for understanding!


📩 GENERAL QUESTIONS 

HOW WILL I BE NOTIFIED WHEN A NEW DEAL IS ADDED?


You can visit the homepage of CouponGini and enter your email address in the bar  option and click Subscribe to receive updates for newly added coupons and deals  every day right in your mailbox. 


WHAT IS THE DIFFERENCE BETWEEN COUPONS AND DEALS? 


A deal is a discounted price on a product which will redirect you to the official website  where you can make a purchase, while a coupon is either a code or a printable  voucher, which is required to be copied and pasted at the time of purchase. 


HOW CAN I GET IN TOUCH WITH CUSTOMER SERVICE?


UrbanStems happiness Team can assist you 7 days a week! They can be reached
 by email, phone, and live chat Monday-Friday 8 AM - 9 PM, and Saturday-Sunday  from 11 AM - 7 PM 

Reach the Happiness Team by email: [email protected] Reach the Happiness Team by phone: (855) 614-2779

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