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FAQ for SeatGeek

About SeatGeek

SeatGeek is a ticket search engine that aggregates tickets from around the web to help customers find the best deals on all kinds of events - from sports and music festivals, to theater performances and comedy shows. The company was founded in 2009 by Jack Groetzinger and Russell D'Souza with its headquarters located in New York City. SeatGeek is currently owned by AXS Digital Group, a joint venture between Anschutz Entertainment Group (AEG) and two investment companies.

Can SeatGeek be trusted?

Yes! SeatGeek has an A+ rating from the Better Business Bureau which reflects their commitment to ensuring customer satisfaction. Additionally, SeatGeek is committed to protecting customer information via encryption technology and a secure checkout process.

Who is SeatGeek owned by?

SeatGeek is currently owned by AXS Digital Group, a joint venture between Anschutz Entertainment Group (AEG) and two investment companies.

Where do SeatGeek tickets come from?

SeatGeek sources tickets from a variety of official ticket sellers such as Ticketmaster, as well as third-party websites like StubHub, VividSeats, and more. This allows customers to find the best prices on tickets for any event they’re interested in attending.

How do I verify my SeatGeek ticket?

To ensure your safety when buying tickets through SeatGeek, the company has a system in place to verify tickets. All verified tickets are marked with a blue checkmark symbol on the listing page, and when you purchase a verified ticket, SeatGeek will provide instructions for how to confirm it at the point of entry. Additionally, SeatGeek offers FanProtect guarantees on all purchases, so if there’s an issue with your ticket upon arrival, you’ll be refunded or given a comparable replacement.